Comments: Er Bhawani Singh Rathore
They don't verify Clint get bus or not.Dangi Narendra
Superb servicesbharat bhushan
THEFT BY BUS STAFF OF MOBILES FROM TWO PASSENGERS
Useless response by Paladi, Ahmedabad Office on report
I along with my friend traveled form Gandhidham to Ahmedabad by catching your AC sleeper bus from Gandhidham at 2230 hrs. on dated 2.5.15. The staff of the bus involved in theft of two mobile phones. My phone was placed in hand bag and the second passenger mobile was stolen from his seat. I found that my mobile is missing when bus stopped at Dhaba at around 0130hrs and reported it to Driver. Finally in the morning when we came to know the second theft, the call was made to both mobiles and found hidden under last seat under the bedding. On information to Ahmedabad main office at Paldi( Last stop), the response was very much discouraging and no body listened to me. The level of arrogance and response shows that your customer care part is missing.
wow service charging point in bus, washroom in bus, blanket and pillow service, nice comfert, nice interior, nice staff, and water bottel, and softt drik also, v.good like a plane service royal express Hima
Journey Details -
Date - 29 Apr 2014
From Pune to Ahmedabad
Expected Time-- Departure from Pune: 5:00 PM -- Arrival at Ahmedabad: 7:30 AM
Bus No. -GJ1-CZ-1000
Bus stopped very frequently and at each stop for long duration in Pune. This resulted in wasting almost 3 hours in Pune itself.
While booking I was given 'Paldi' as stop. During journey, in the morning bus staff informed us that the stop would be 'Vishala' as bus was late. Staff repeatedly told us that bus would not go to Paldi and it would go to Vishala. After reaching Ahmedabad, bus stopped randomly at multiple places repeating the Pune story again to board passengers to drop them within Ahmedabad city on per head basis. This happened even when bus was already very late. As per bus staff's confirmation I asked my relatives to come and receive me at Vishala. Eventually bus went to Paldi. Bus staff asked me to get down there. During whole journey and specifically at Paldi bus staff were extremely rude.
This was very unpleasant experience for me and I am sure many other passengers also had same feelings.